Privacy Policy
Last Updated: November 1, 2025
At Mississippi Drug and Alcohol Treatment Center, we value your privacy and are committed to protecting your personal health information in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), as well as all applicable federal and state laws. This policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
We may collect personal and health-related information from you through our website forms, phone calls, emails, or other communication methods. This includes:
- Name, phone number, email address
- Information about your health, substance use, and treatment needs
- Insurance details (if provided)
- Any additional information you voluntarily submit
This information may be considered Protected Health Information (PHI) under HIPAA.
How We Use Your Information
We use your information to:
- Respond to inquiries and schedule assessments
- Provide addiction and mental health treatment services
- Verify insurance benefits
- Coordinate care and improve clinical outcomes
- Communicate important updates about your care
We do not sell or share your PHI for marketing purposes without your explicit written authorization.
Data Security and HIPAA Compliance
We maintain administrative, technical, and physical safeguards to protect your PHI, including:
- Secure (SSL-encrypted) web forms
- Limited access to PHI by authorized staff only
- Regular staff training on HIPAA privacy practices
- Business Associate Agreements (BAAs) with all third-party service providers who may access PHI
Use of Third-Party Services
We may use trusted third-party services to help operate our website and manage patient communications. These may include tools for:
- Website analytics
- Secure hosting
- Call tracking
- Contact form submissions
- Customer Relationship Management (CRM)
We require all vendors who handle PHI on our behalf to sign a Business Associate Agreement (BAA) as required by HIPAA.
Cookies and Website Tracking
We use cookies and other tracking tools to enhance the user experience and analyze site performance. These tools may collect anonymous data such as browser type, pages visited, and time spent on the site.
You can disable cookies in your browser settings.
Your HIPAA Rights
You have the right to:
- Access and request a copy of your health information
- Request corrections to your records
- Limit how we use or share your information
- Request confidential communications
- File a complaint if you believe your privacy rights have been violated
For more information about your rights under HIPAA, see our Notice of Privacy Practices.
How to Contact Us
If you have questions about this privacy policy or your health information, please contact:
Privacy Officer
Mississippi Drug and Alcohol Treatment Center
Email: [email protected]
Phone: 855-334-6120
